Thinking
Improvement
Can we improve how we think? Of course we can.
Learning should not be restricted to knowledge acquisition or improving the outputs
of our time. Stepping back from our busy lives and improving how we think
can have incredible benefit in making our lives easier.

Current Situation
Virtually all of us have gone through a traditional classroom
based education. I am not talking here about tertiary level education or
even secondary level education. I am talking about the basics - reading,
writing and how we have been taught to think. This happens in the early
years of schooling and is driven by simple measurable objectives. Literacy
(can we read and write) and discipline (can we sit still while the teacher talks).
Our experience in these early years builds up our 'learning
capability'. This is not only how we learn new things, but also how we apply
our mind to a problem or situation. Most of us in knowledge-based roles
spend our whole adult life doing exactly that.
Training that is delivered in the workplace, or that we attend
as adults is typically focused on increasing productivity and improving the outputs
of our job. This might be through the acquisition of new knowledge or a
new skill. The assumption is that we already know how to think.
Paradigm Shift
We do all know how to think. But are we thinking efficiently?
And by thinking, I mean applying our minds to a problem or a task. Not necessarily
the delivery of the output, but the thinking required achieving that output.
Have you ever had to write a report or prepare a presentation
and spent hours (or what seemed like hours) looking at a blank PC screen?
This is the problem. By going on a Business Writing course or a Presentation
Skills course you will improve the output, but you will not improve speed of preparation
or the quality of the content.
The shift involves questioning the methods that we learned
in school and opening ourselves up to the idea that there is an easier and better
way of doing things.
Solution
A day or two of training will help, but you will find it very
easy to slip into some bad habits. A longer-term integrated approach enables
old habits to be broken and new habits to be formed. None of the techniques
are revolutionary, but they require changes to some simple activities that we
do unconsciously everyday.
Step 1: Self and Time Management
You need to start with some basics around planning, goal setting
and motivation. Without these the rest of the programme will fail.
Step 2: Thinking Skills
Mind Mapping® has been around for nearly 30 years
and has it's benefits, however for a modern business context, a technique like
Index Diagrams® has a much higher rate of implementation. These
techniques cover the extracting of data - making notes and taking notes.
The next issue is Memory - that is, ensuring that you are able to retain and recall
the thinking at a later stage.
Step 3: Reading Skills
With masses of incoming information we have to be both careful
with our choice of reading and be able to get through the reading material at
speed. Strategic Reading focuses on building speed using some simple
techniques as well as offering some simple strategies for how to get through the
volume of reading material more efficiently.
Step 4: Creativity
We are all creative people! In many cases that has been
stifled by our education, upbringing or career choice. With coaching, you
are able to develop your creative side and the value of the ideas could be limitless.
Step 5: Problem Solving and Decision Making
The final step is to develop problem-solving skills.
Working in a team or individually, in a modern business context we have to analyse
problems and work towards a solution.
All of these pieces fit together to create a complete toolbox
for the mind. As with any toolbox, you may use some tools in the box more
often. But you will never do a good job if you haven't got the right tools.
Application
These techniques are universally applicable and should be taught
in schools. However the reality is that many of us went through school at
least a couple of decades ago and we need to learn techniques to get ourselves
through the remainder of our careers.
The main application for this type of programme is in knowledge
based jobs. Someone performing a task-based job with repetitive activities
would gain benefits from an efficiency point of view, but the major winners would
be people who use their mind to earn their salary.
Benefits
For the individual, the benefits are significant. Time
savings, more focus and concentration, higher quality output and significantly
less stress.
Imagine being able to sit down and quickly and easily get all
of your ideas down on paper. But it is not only extraction of the data.
Imagine that you could pick it up a week later (or much longer) and have perfect
retention and recall of your ideas and could add to your notes as you thought
of new things.
For the organisation the potential benefits are huge.
What is the value of the ideas in your employee's heads right now? Have
you got any idea how to get them out?
As well as the high value of the opportunities, an organisation
is more effectively utilising its intellectual capital.
Finally, we are all discussing the knowledge wave. However,
knowledge may not be the main factor in our success. Applying our thinking
capability to problems and opportunities is what will drive innovation.
A 21st century version of Kiwi ingenuity.
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